Refund policy

We provide refunds on Digital Gaming Products as part of a consistent and reliable shopping experience. Most people seeking a refund just want to resolve a problem, but sometimes there is abuse of the system. If the refund service appears to be being abused, we reserve the right to stop offering it.
All sales of Digital Game Products are considered final, but we understand there may be extenuating circumstances.
Purchases of consumables, downloadable content, in-game currency, or purchases from our store are final and are not eligible for refunds.
We do not make refunds for any kind of bugs and/or glitches within the game.

We cannot provide refunds or exchange content if the content was purchased in error or is not satisfactory to the user.


Furthermore, at the time you purchase digital content from Swapcloud Games, you give your permission for Swapcloud Games to fulfill its obligations immediately, before the cancellation period ends, and, consequently, you lose the right to exercise its cancellation.